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Job Title: Product Manager V
Job Type: Contract (12+ Months)
Location: Remote
We’re partnering with a leading financial services company to hire two Growth Product Managers supporting the customer lifecycle for one of its flagship SaaS products. These are contract engagements focused on driving growth across acquisition, activation, conversion, and retention, one role centered on acquisition, the other on churn mitigation.
These are expansive growth roles that go beyond optimizing individual funnel steps or product touchpoints. You’ll develop a deep understanding of customer intent and behavior to identify the highest-leverage opportunities across the customer journey, using levers like onboarding, personalization, pricing and packaging, AI-driven experiences, and Customer Success interventions to help customers discover and realize more value.
What You’ll Do
- Support growth initiatives across acquisition, activation, trial conversion, and paid conversion, partnering with senior product leaders to prioritize opportunities across sign-up, onboarding, trial, and pricing/packaging.
- Analyze customer behavior and friction across the funnel to uncover opportunities that improve both customer experience and business outcomes.
- Develop and test onboarding, product discovery, and activation experiences that accelerate time to value.
- Partner with Product, Marketing, Finance, and Analytics on pricing, packaging, trials, offers, and monetization experiments.
- Apply behavioral signals, predictive models, and AI/personalization to improve onboarding, recommendations, and next-best actions.
- Design and run growth experiments, from hypothesis through measurement, and translate results into roadmap recommendations.
- Partner with Data Science to track key growth metrics (sign-up, activation, time to value, conversion, early retention) and use them to guide prioritization.
Required Qualifications
- Eight (8) or more years of product management experience, with deep, demonstrable expertise in growth PM spanning acquisition, activation, conversion, engagement, monetization, retention, and churn.
- Proven track record of delivering measurable business results through product-led growth, experimentation, and funnel optimization.
- Strong command of growth fundamentals: lifecycle strategy, behavioral segmentation, cohort analysis, experimentation, pricing/packaging, and lifetime value.
- Experience developing or optimizing pricing, packaging, or monetization strategy, with an understanding of how commercial decisions affect conversion and retention.
- Experience defining North Star metrics and growth scorecards that connect leading indicators to outcomes like retention, LTV, and Net Revenue Retention.
- Experience partnering with Data Science/Analytics on segmentation, propensity models, and personalization systems.
- Demonstrated ability to lead large, ambiguous, cross-functional initiatives from strategy through execution and scale.
Preferred Qualifications
- Analytical bachelor’s degree.
- Experience applying AI/ML in growth contexts — personalization, recommendations, targeting, or offer optimization.
- Strong executive presence and a track record of aligning senior stakeholders without direct authority.
What We’re Looking For
We’re looking for a customer-obsessed growth PM who can move fluidly between strategy and execution, someone who can size an opportunity from data and customer research, then lead the cross-functional work to actually ship it. Strong written and verbal communication is a must, since you’ll be translating complex data into narratives that align senior stakeholders. Two openings are available: one with a focus on acquisition, one on churn mitigation; candidates with depth in either (or both) are encouraged to apply.
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Equal Employment Opportunity Statement
Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.